The Carilion Clinic Patient Transportation Communications Center was notified during the early morning hours of January 24th to respond for the evacuation of patients from Carilion Giles Memorial due to a water line break inside of the building. CCPT Communications Specialists began procedures to assemble resources and Incident Command leadership. This included a full page-out to all CCPT staff and preparation of available resources.All CCPT Divisions demonstrated an excellent response to assist with the incident. A total of 13 Carilion Clinic Patient Transportation ambulances responded to the incident. CCPT Leadership staff also responded to Carilion Giles Memorial Hospital Command Center (CCPT Division Director, Division Manager, & CCPT Safety Officer) and CCPT Headquarters in Roanoke. A total of 40 off-duty CCPT employees responded from the Bedford, Lexington, Franklin, Radford, Blacksburg, Westlake, Roanoke, and Giles Divisions. Additionally, 10 CCPT employees held over to meet the needs of our community. Carilion Clinic Patient Transportation also maintained contract 911 response in Giles County.
The Regional Hospital Coordination Center (RHCC) activated its Command Center, which is located at the CCPT Headquarters in Roanoke. Additional CCPT Communications Specialists were assigned to the Regional Command Center.We are extremely proud of our Company's response and the excellent collaboration of multiple departments throughout Carilion Clinic's infrastructure as well as the Near Southwest Virginia Preparedness Alliance.
